In the heart of Workum, where history meets the present, you will find our GP practice: It Konvintshûs. This name was not chosen at random. It exudes our city's rich tradition and the values that drive us as healthcare providers: connection, warmth and a safe place for all.
A look back
In the 16e and 17e century, Workum was home to the Saint Ursula convent, a place where clergy lived and worked in the service of the community. The monastery was not only a spiritual centre, but also a place of care and education. Its residents provided shelter, comfort and practical help, including medical care, to those who needed it. The Dutch word Konvent means a house where people come together, live and care for each other, and in Frisian it is Konvintshûs.
From monastery to practice
With the name It Konvintshûs we want to uphold that tradition of caring and connectedness. Like Saint Urusla monastery in its time, we want to be a place where people feel welcome, heard and in good hands. Our practice is a modern, professional environment combined with the same warmth and dedication as in the monastery back then.
Why this name?
Because care is more than just medical treatment. It is about creating a familiar environment, where you feel at home. Just as the monastery was once a safe haven for the inhabitants of Workum, we want to be the same for our patients.
We warmly invite you to get to know It Konvintshûs, where history meets modern medical care.
The assistant schedules the diaries of the GP and the practice assistants as efficiently as possible. By asking about your complaint, she can assess whether it is best to see the GP, the practice assistant or at the assistants' surgery. Sometimes an advice to you can be enough.
When making an appointment, you can therefore expect the following questions:
1. How many topics would you like to discuss?
2. What are your symptoms (or what are you suffering from)?
3. How long have your symptoms existed (days, weeks, months or years)?
4. What have you tried yourself?
5. What is your request for help?
6. How much time do you think you will need?
Practitioner support general practitioner (youth)
What is Practice Support Officer for General Practitioner Health Care?
A practice support worker (POH-GGZ) is a nurse who is an expert in the field of mental health. A POH-GGZ will discuss with you what symptoms you have and what you can do about them. If counselling is needed, the primary care assistant sometimes does this herself, but she may also decide with you to make a referral.
What can the POH-GGZ do for you?
Clarifying your request for help;
Provide counselling or short-term treatment;
Giving education on complaints and mental health;
Advise which care can offer you the most relief and then refer you.
The starting point is that appropriate and effective help is used. Some people feel comfortable with conversations, others with help via the internet and yet others feel better through physical exertion. The practice counsellor discusses the options with you.
How does the POH-GGZ work?
The practice support worker works under the responsibility of the GP. The GP and the POH-GGZ have regular consultations with each other. The POH-GGZ uses your GP's computer system so that both parties know what has been discussed with you. If you decide on a referral to another care provider/institution, the POH-GGZ or the GP will provide a summary of your complaints and the reason for referral (the referral letter). Naturally, the POH-GGZ, like the GP, has a duty of confidentiality.
Number of calls and costs
On average, an interview lasts 30 to 45 minutes. How many conversations you need depends on the nature and severity of your complaints. The care provided by the POH-GGZ is covered by general practitioner care. You therefore do not pay a personal contribution. To cancel or postpone appointments, please contact the doctor's assistant.
The practice support staff in our practice are:
Fokje Genee, she works Tuesday afternoon and evening, Wednesday morning and on Friday (adult).
Ypie Osinga, she works on Tuesday afternoons and evenings (adults).
Willeke Hooysma, she works on Tuesdays in the odd weeks (youth).
Evening consultation is an extra service and is intended for patients for whom it is difficult to come to the practice during the day. In principle, there is an evening surgery on Tuesdays after 5 pm. Due to circumstances, an evening consultation may be cancelled.
An appointment for the evening consultation can be made every working day between 08:00 - 10:00, between 11:00 - 12:00 and between 13:30 - 16:00.
During evening consultation hours, we are not available by phone and are not intended for emergencies. For urgent matters, please call the Doctors' Desk after 5pm.
Preferably, we receive you at the practice. There, there are more opportunities for examination. If you really cannot come to the practice, the doctor can visit you at home. The assistant will decide, together with the doctor, whether a home visit will be made. Home visits take place in the afternoon.
You can request a home visit between 08.00 and 10.00 in the morning.
For emergencies are we always reachable at phone number 0515-541234, choice 1.
For GP care outside office hours, please call the Doctors' Watch Friesland: 085-0820820
On the doctor's surgery website, after answering some questions you can also find out if it is necessary to call, this can be done at www.dokterswacht.nl
Do you have an urgent medical question that cannot wait until the next working day?
Do you know that nowadays you can arrange many medical matters online whenever and wherever you want? This saves you a telephone contact with our GP practice.
To make an appointment online, you need to log in to the patient portal. You will need DigiD for this. Click the button below to log in.
We are open for new registrations. Please fill in the form completely. You will receive an email confirmation from our practice within 72 hours.
Do you have any further questions? Then you can make a call-back appointment by phone.
Please contact our doctor's assistant for this.
Do you know that nowadays you can arrange many medical matters online whenever and wherever you want? This saves you a telephone contact with our GP practice.
To view the results of your recent (lab) test you need to log in to the patient portal. You will need DigiD for this. Click the button below to log in.
Through My Medical Record, it is possible to access your medical record. It is possible to gain insight into the items below:
Do you know that nowadays you can arrange many medical matters online whenever and wherever you want? This saves you a telephone contact with our GP practice.
To send an e-consult (an important less urgent message) to your GP, you need to log in to the patient portal. You will need DigiD for this. Click the button below to log in.
For less urgent complaints, you can send us an e-Consult. Our practice then usually answers your question within 48h. Since you do not call, this saves us incoming calls and helps us spread out crowds.
Do you know that nowadays you can arrange many medical matters online whenever and wherever you want? This saves you a telephone contact with our GP practice.
To view and repeat current medication you need to log in to the patient portal. You will need DigiD for this. Click the button below to log in.
You can use this website to repeat your own chronically active medication. If you take one or more medicines for a longer period, the pharmacy has a free service especially for you: they make sure your medicines are ready at a pre-arranged time.
Do you know that nowadays you can arrange many medical matters online whenever and wherever you want? This saves you a telephone contact with our GP practice. For example, you can view results, request repeat prescriptions or ask your GP a question. You can arrange this in two ways: via the ‘patient environment’ on our website or with the ‘My GP Online’ app.
Your GP puts all the information about your health into a computer. This is called a medical file. For example, the GP puts in what diseases you have, what tests and treatments you have had and what medicines you are taking. This way, your medical information is all together.
Your (GP) doctor and pharmacies can connect their computers to the National Switch Point (LSP). Through the LSP, they can share your most important medical data. Another healthcare provider can view those medical details. The video below briefly explains how the LSP works when you come to the GP surgery.
